Trainee Aftersales Advisor

At Interview
Billingshurst, West Sussex
Application Deadline:
August 31, 2022
Job Posted:
July 22, 2022


  • Professionally communicate with customers by telephone or in-person to provide information about products and services or to obtain details of customer issues.
  • Produce job cards and update customers and machine records.
  • Prepare and complete invoices, advise customers on estimated costs of repairs and timescales of work due to be completed.
  • Liaise with technicians about parts ordering to ensure requisite parts are available and communicate any time restrictions to customers in a timely manner.
  • Handle warranty claims, submissions, and follow-ups.
  • Answer parts telephone enquiries with the ability to quote, order, or even advice customers over the phone and in person.
  • General housing keeping and tidiness of the warehouse
  • Assist with maintaining a clean and safe working environment

Experience and Attributes

  • A farming/agriculture background (ideally), but not essential
  • Good time keeping, Flexible when needed
  • Teamwork, organised, Ability to multi-task
  • Ability to work to deadlines
  • Organised
  • Must be computer literate
  • Full valid driving licence

Benefits, Wellbeing and Development

  • Working Hours are 8 am to 5 pm Monday to Friday. You may be required to work Saturday mornings and additional hours for shows/working days throughout the year
  • Competitive salary
  • 22 days holiday, plus 8 days Bank Holiday
  • Company Uniform and PPE
  • Crawfords Loyalty Scheme – Length of Service
  • Employee Assistance Programme
  • Company Pension (age dependent)
  • Company and Team Events
  • Company Offers – Example: Discounts with O2
  • Reward Scheme – COMING SOON!

Application Deadline: 28.07.2022


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