• Professionally communicate with customers by telephone or in-person to provide information about products and services or to obtain details of customer issues.
• Produce job cards and update customers and machine records.
• Prepare and complete invoices, advise customers on estimated costs of repairs and timescales of work due to be completed.
• Liaise with technicians about parts ordering to ensure requisite parts are available and communicate any time restrictions to customers in a timely manner.
• Handle warranty claims, submissions, and follow-ups.
• Answer parts telephone enquiries with the ability to quote, order, or even advice customers over the phone and in person.
• General housing keeping and tidiness of the warehouse
• Assist with maintaining a clean and safe working environment

• A farming/agriculture background (ideally), but not essential
• Good time keeping, Flexible when needed
• Teamwork, organised, Ability to multi-task
• Ability to work to deadlines
• Organised
• Must be computer literate
• Full valid driving licence

• Working Hours are 8 am to 5 pm Monday to Friday. You may be required to work Saturday mornings and additional hours for shows/working days throughout the year
• Competitive salary
• 22 days holiday, plus 8 days Bank Holiday
• Company Uniform and PPE
• Crawfords Loyalty Scheme – Length of Service
• Employee Assistance Programme
• Company Pension (age dependent)
• Company and Team Events
• Company Offers – Example: Discounts with O2
• Reward Scheme – COMING SOON!

Application Deadline: 28.07.2022