Job Title

Parts Sales Advisor

Salary

DOE

Location

Hampshire

Type

Full Time

deadline

30/04/2024

Description

As the Parts Sales Advisor, you will play a vital role in assisting customers, providing expert advice, and ensuring they receive the right parts and consumables for their machinery. Your exceptional customer service skills and product knowledge will be essential in delivering a seamless and satisfactory experience to our valued customers.

At Crawfords, our culture and values form the foundation of our organisation. We are a company that values family, trust, passion, and respect, and we are seeking a dynamic individual who shares these core commitments. If you are ready to make a meaningful impact and contribute to the ongoing success of our organisation, we would love to hear from you.

This is an exciting opportunity to join a company with a rich history and a bright future. If you are ready to take the next step in your career and join a team that values excellence, apply now to become a part of Crawfords in Ropley, Hampshire. Together, we will continue to provide exceptional service to our valued customers while upholding our commitment to family, trust, passion, and respect.

Responsibilities

  • Managing goods in and out, receiving, checking and putting away supplier deliveries, informing of shortages or damaged stock
  • Identifying customer’s spare parts requirements in store, over the phone and email. Using online parts systems
  • Sales Order Processing and Invoicing using our Dealer Management System (Ibcos Gold)
  • Organising part returns (within time restrictions) and couriers
  • Assist with rolling stock taking programmes, to ensuring all stock is located correctly at all times.
  • Pre picking of parts
  • General housing keeping and tidiness of the department
  • Assist with maintaining a clean and safe working environment

Experience and attributes

  • Excellent customer communication skills and telephone manner essential
  • Agricultural machinery or automotive knowledge essential
  • Must be computer literate and confident using Microsoft Word, Excel, and office.
  • Ability to work under pressure and in a fast-paced environment.
  • Good time keeping
  • Flexible when needed.
  • Ability to multi-task
  • Ability to work to deadlines.
  • Organised
  • Experience working with Ibcos Gold system would be an advantage, but not essential, as full training will be provided.
  • Ability to work under pressure in a fast-paced environment as part of team and independently

Benefits, wellbeing and development

  • Working Hours are 8am to 5.30pm Monday to Friday.
  • During Harvest working hours will be 7am to 6.30pm and you will be required to work Saturday mornings and additional hours for shows/working days throughout the year
  • 22 days holiday, plus 8 days Bank Holiday
  • Competitive salary (to be discussed at interview stage)
  • Crawfords Loyalty Scheme – Length of Service
  • Employee Assistance Programme
  • Company Pension
  • Company and Team Events
  • Company Offers and discounts – Example: Discounts with O2

Apply for this role

Please send your CV to the following email address - [email protected]